Terms

A one-time, AI-generated welcome book personalised to a single property you operate — a live, mobile-first web page your guests open on their phone. Delivered instantly as a link (and QR code) you share with guests.

You may share it with guests of the property you specified, and update it during your 30-day edit window. You may not resell it to other hosts or use it as a template for properties you didn't pay for.

We owe you a generated, live welcome book within reasonable time after your form submission. If our pipeline fails, we owe you a regeneration or a full refund — your choice. We don't owe you specific places, specific tone, or content that exactly matches a personal vision in your head; we owe you something useful, polished, and yours.

The one-time price shown on the Etsy listing at the moment of purchase. No hidden fees, no recurring charges (unless you separately opt into a subscription tier when those exist).

We reserve the right to refuse to generate a book that:

• describes a property used for illegal activity,
• contains hate speech, discriminatory content, or anything that would put a guest at risk,
• attempts to use our pipeline as a content-generation tool for something other than a welcome book.

In those cases we issue a full refund and explain why.

You own everything you type into the form (property name, address, quirks, host bio, local recs). You keep the copyright. You grant us a limited licence to process and render that content into your welcome book; we don't claim ownership of any of it.

The welcome book as a whole — the layout, design, accompanying AI prose — is licensed to you for unlimited personal use within the scope above.

If you opt into the “Tours & experiences” section when building your book, we add up to three top-rated local tours pulled from Viator. Those are affiliate links: if a guest books through one, Foreword.host may earn a small commission. It costs you nothing and never changes the price your guest pays.

The section is off by default and only appears when you tick the box. The tours come from Viator's live data — we don't hand-pick them and can't guarantee availability, pricing, or the quality of any individual operator. Bookings, payments, cancellations, and support for a tour are handled entirely by Viator under their terms, not ours.

We do our best to give you useful, accurate, and current content. But: we don't promise the restaurant we recommend won't close next week, we don't promise the wifi password you typed in is correct, and we don't promise the AI prose is free of stylistic quirks. Verify factual details (addresses, contact numbers, opening hours) before sharing the book with a guest.

Our total liability for any claim related to the service is capped at the amount you paid us in the past 12 months. We're not liable for consequential losses (lost bookings, bad reviews, etc.).

We may change pricing, features, or the rendering pipeline. Pricing changes only apply to new purchases — anything you've already bought isn't affected. Material changes get a 14-day email notice to existing customers.

These terms are governed by the laws applicable where Foreword.host Systems is established, and disputes are subject to the courts of that jurisdiction — except where mandatory consumer-protection law in your own country gives you stronger rights, which always apply.