Terms

The plan — a subscription, billed monthly or yearly and priced by how many properties are on it (from 7 to 10, one price covers up to 10), that includes a Book for each property on it. A Book is a live, mobile-first guest guide for one property you operate: a web page your guests open on their phone, shared as a link and a printable QR card.

The price is the one shown at checkout (current prices are on our homepage). Paying yearly costs 12 months for the price of 10.

You may share your Books with guests of the properties you operate. You may not resell them to other hosts, or use one as a template to make Books for properties that aren't on your plan.

• Paying monthly: each Book is yours after 3 paid months.
• Paying yearly: each Book is yours with the yearly payment.
• A property you add later: its Book is yours after 3 full paid months, counted from your next renewal (yearly: with your next yearly payment). The part-month charged when you add it doesn't count.
• A free month, if we've offered you one (monthly billing only), builds your Books and gives you full access, but it isn't a paid month: those Books are yours after 3 paid months that follow it.

A Book that's yours stays online at the same link, free, after you cancel.

Cancel anytime from your dashboard. Renewal stops at the end of the period you've paid for.

If you cancel before a Book is yours, that Book's guide goes offline when your paid access ends. Guests who already booked still get an arrival page with the address, times, door code, Wi-Fi and how to reach you, for 30 days after your last paid day (and any grace period). We keep everything for 12 months: come back within that time and your Books return with the same links and QR cards, and the months you paid still count.

If a renewal can't be collected, you get a 7-day grace period; after that, the same happens as if you had canceled.

The plan price shown at checkout, billed by Stripe monthly or yearly until you cancel. When you add properties, the new price starts straight away: Stripe charges the difference for the rest of the current period at once, and the new total from your next renewal. Adding a property when your price already covers it (7 to 10 properties) costs nothing extra. No hidden fees.

Your first payment is refundable within 14 days. Later payments aren't refunded. A full refund takes back the Books it paid for and doesn't count toward them becoming yours. Details on our refunds page.

We build each Book after your first payment, or at the start of a free month if we've offered you one (that's when its local picks are researched), host it while your plan is active — and after, once it's yours — and let you edit its supported details from your dashboard at no extra cost. Your guest link stays the same when you edit.

What we don't promise is specific places, a specific tone, or content that exactly matches a picture in your head — we owe you something useful, polished, and yours.

If you bought a one-time Book before the plan launched, it keeps every promise made when you bought it: it stays online without a subscription, and its refund window was 14 days from that purchase.

We reserve the right to refuse to make a Book that:

• describes a property used for illegal activity,
• contains hate speech, discriminatory content, or anything that would put a guest at risk,
• attempts to use our tools as a general content-generation service for something other than a welcome book.

In those cases we refund you in full and explain why.

You own everything you type in — property name, address, quirks, host bio, your own local picks. You keep the copyright. You grant us a limited license to process and render that content into your Books; we don't claim ownership of any of it.

The Book as a whole — the layout, design, and accompanying AI prose — is licensed to you for unlimited use within the scope above.

If you opt into the “Tours & experiences” section when building your book, we add up to three top-rated local tours pulled from Viator. Those are affiliate links: if a guest books through one, Foreword.host may earn a small commission. It costs you nothing and never changes the price your guest pays.

The section is off by default and only appears when you tick the box. The tours come from Viator's live data — we don't hand-pick them and can't guarantee availability, pricing, or the quality of any individual operator. Bookings, payments, cancellations, and support for a tour are handled entirely by Viator under their terms, not ours.

We do our best to give you useful, accurate, current content. But we don't promise the restaurant we recommend won't close next week, we don't promise the Wi-Fi password you typed in is correct, and we don't promise the AI prose is free of stylistic quirks. Check factual details — addresses, phone numbers, opening hours — before you share the book with a guest.

Our total liability for any claim related to the service is capped at the amount you paid us in the past 12 months. We're not liable for consequential losses such as lost bookings or bad reviews.

We may change features, prices or how Books are made. If we change the price of your plan, we'll email you at least 14 days before it applies to a renewal, and you can cancel before then.

These terms are governed by the laws applicable where Foreword.host is established, and disputes are subject to the courts of that jurisdiction — except where mandatory consumer-protection law in your own country gives you stronger rights, which always apply.